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initial payment refund

FIXED
cjeva144
Interested
Posts: 2
Fixes: 1
Registered: ‎24-07-2020

initial payment refund

Hi,

I am enquiring about a refund I am supposed to be receiving after cancelling a fibre broadband order with plusnet. 

[CSA Removed] of your support team opened question 203626677 on my account on 08/07/20 to refund my initial order payment which was debited to my barclaycard account.  Since then no refund has been received.  How do I get this actioned?

Moderator's note by Dick (Strat): CSA name(s) removed (to an area staff can see) as per Forum rules.

1 REPLY 1
cjeva144
Interested
Posts: 2
Fixes: 1
Registered: ‎24-07-2020

Re: initial payment refund

Fix

This all resolved now, thanks plusnet.