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im at my usage limit HOW

kellydb
Newbie
Posts: 3
Registered: 06-08-2012

im at my usage limit HOW

i also received an email the other day to say iv nearly reached my 10gb usage for the month how can i check this as i do not download or anything i pretty much log on to check my emails go on facebook and occassinally go on ebay i have ever had thiss before with talk talk i should have never changed
5 REPLIES
newagetraveller
Aspiring Pro
Posts: 435
Thanks: 50
Registered: 03-08-2012

Re: im at my usage limit HOW

"how can i check this"
Log in to your account and under "My Account" you'll see "View My usage". There are options to check usage total and a daily breakdown.
Three mobile, 1,2,3, PAYG. https://www.three.co.uk/Store/SIM/Pay_As_You_Go
kellydb
Newbie
Posts: 3
Registered: 06-08-2012

Re: im at my usage limit HOW

iv just checked it and it says there is quite a bit of usage through the night which i dont use my computer through the night cos im asleep lol im confused!
Community Gaffer
Community Gaffer
Posts: 17,644
Thanks: 636
Fixes: 162
Registered: 05-04-2007

Re: im at my usage limit HOW

There will be a nominal amount of usage overnight (normally in the kb range) due to the router keeping the connection alive. Overnight usage doesn't count towards your montlly allowance so wouldn't be causing you to get close to your limit.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Community Veteran
Posts: 3,187
Thanks: 20
Fixes: 2
Registered: 31-07-2007

Re: im at my usage limit HOW

Does your router have Wifi or not?  If it has wifi, does it have any authentication enabled?  Best to enable WPA2 authentication and change the pre shared key asap as you could have someone leeching from your connection.
If no wifi  and just a wired router, then does anyone else have access via your pc or another?  Change your pc's login password, nearest and dearest is watching something at night wasting your bandwidth.
Unvalued customer since 2001 funding cheap internet for others / DSL/Fibre house move 24 month regrade from 8th May 2017
acarneiro
Grafter
Posts: 100
Registered: 20-03-2012

Re: im at my usage limit HOW

If you have an iPhone or iPad, they could be backing up to the cloud, perhaps?