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http://failed.billing.plus.net/apps/payment/failed

Newbie
Posts: 1
Registered: ‎07-05-2020

http://failed.billing.plus.net/apps/payment/failed

I'm unable to log into my account as soon as I do I'm redirected to this URL and it gives me an error. All payments are up to date on my account so I'm not sure why this is the case but I'm completely locked out from doing anything.

2 REPLIES 2
Plusnet Help Team
Plusnet Help Team
Posts: 2,188
Thanks: 48
Fixes: 18
Registered: ‎24-07-2014

Re: http://failed.billing.plus.net/apps/payment/failed

Thanks for contacting us. In this case, I'd suggest you give our billing team a call and they;ll be able to go through the situation in more detail. They are on 0800 432 0200.

If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team
Plusnet Help Team
Plusnet Help Team
Posts: 2,188
Thanks: 48
Fixes: 18
Registered: ‎24-07-2014

Re: http://failed.billing.plus.net/apps/payment/failed

After further investigation, I'm trying to make a change at this side for you which should fix the issue.

 

Edit : Should be sorted now. If you still see an issue, please drop the connection and start it up again.

If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team