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http://failed.billing.plus.net/apps/payment/failed

Newbie
Posts: 6
Registered: ‎24-10-2018

http://failed.billing.plus.net/apps/payment/failed

The page wont load so i cant get to the acknowledge that i have 14 days to pay and some restrictions have been put on my line 

4 REPLIES 4
Newbie
Posts: 6
Registered: ‎24-10-2018

Re: http://failed.billing.plus.net/apps/payment/failed

Can someone remove these restrictions please so i dont have to spend an hour trying to contact you by phone 

Grafter
Posts: 34
Thanks: 27
Registered: ‎08-01-2019

Re: http://failed.billing.plus.net/apps/payment/failed

Please remove my restrictions AGAIN. Had to pay my bill via phone 3 hrs ago and restrictions still not been removed. This is the 11th consecutive month i've had to go thru this BS

 

Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 594
Fixes: 29
Registered: ‎06-08-2018

Re: http://failed.billing.plus.net/apps/payment/failed

Hi @2Tired2Tango and @Denzle

 

I have taken a look at both your accounts and am unable to see any remaining restrictions, can you confirm that you are able to access your services?

 

If you still have problems please let me know.

Grafter
Posts: 34
Thanks: 27
Registered: ‎08-01-2019

Re: http://failed.billing.plus.net/apps/payment/failed

Hello Warwick:

After rebooting my router twice I eventually got full access to my Plusnet account. So at the moment all’s well. Thank you. Usually when I pay via phone, restrictions are removed within 5 minutes without rebooting my router but on this occasion it took a few hours. Ok now until next bill day!