http://failed.billing.plus.net/apps/payment/failed - Can someone sort this for me?

[#1]

Being blocked off certain websites , now tv devices  won't connect , i am still restricted , been told it takes 4 hours , its been 4 hours... Nothings changed. 

Can someone fix this please?  I have had to come to the forum in the past to have this issue fixed.

Customer support on the phone is like talking to a wall. 

Username :  [Removed]

Moderators Note: Personal information removed

[#2]

Moderators Note

This topic has been moved from Fibre to My Account / Billing

[#3]

Thanks for moving it to the right place  

[#4 · Accepted solution]

Thanks for your post @pillzandskillz

I'm sorry to see you're having issues getting past the failed payment restrictions.

I've just removed them for you now. Let me know if there are further issues.

[#5]

Absolute legend  , thanks for doing it so fast. 

[#6]

No problem at all @pillzandskillz and sorry for the issues you've had when you rang us.

Let me know if there's anything else you'd need help with.

[#7]

Don't worry about it , it is what it is. Thanks again