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how much

goatty2
Rising Star
Posts: 185
Thanks: 3
Fixes: 1
Registered: 09-06-2013

how much

just received an email from plusnet about monthly payments
how much is :-
We'll soon be taking a payment of ý15.99 for your service.
4 REPLIES
Community Veteran
Posts: 26,678
Thanks: 902
Fixes: 10
Registered: 10-04-2007

Re: how much

The nearest I can find are the Chinese Yuan and Japanese Yen which use the symbol ¥.
So if it's Chinese it's about £1.67, if it's Japanese it's about £0.09.
I suggest you offer to pay them the 9p unless they can advise you correctly!
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Plusnet Help Team
Plusnet Help Team
Posts: 13,263
Thanks: 199
Fixes: 62
Registered: 27-04-2007

Re: how much

Hi goatty2,
Our systems show the email we sent as containing the appropriate symbol for pounds sterling.
Can you let us know how you checked the email as that should help us to understand why it wasn't displaying correctly.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
goatty2
Rising Star
Posts: 185
Thanks: 3
Fixes: 1
Registered: 09-06-2013

Re: how much

I use SeaMonkey  browser which does my e mail as well, used it for years.
£ sign works alright on other emails and an email from yourselves about new contract
goatty2
Rising Star
Posts: 185
Thanks: 3
Fixes: 1
Registered: 09-06-2013

Re: how much

checked back through emails and the last time had £ sign on plusnet email was 04/10/15