cancel
Showing results for 
Search instead for 
Did you mean: 

how much to be released from contract?

Skimzy
Newbie
Posts: 4
Thanks: 1
Registered: 22-07-2017

how much to be released from contract?

Can't get through on phone and live chat useless. Every time I phone I'm told 30 minute wait!
Is anyone able to answer my question
#sofrustrated
2 REPLIES
Browni
Aspiring Hero
Posts: 2,280
Thanks: 775
Fixes: 45
Registered: 02-03-2016

Re: how much to be released from contract?

Have a look here (login reqd.)

I must have been really bad in a previous life as this was my 3rd ISP in a row that used lithium.
Now you're stuck with me because my new ISP doesn't run a forum Cheesy
Plusnet Help Team
Plusnet Help Team
Posts: 169
Thanks: 55
Fixes: 12
Registered: 24-04-2017

Re: how much to be released from contract?

Hi Skimzy, sorry to hear you are thinking of leaving and got caught in our peak time call queues Saturday evening.
Although I can't answer you're query over the forums I have left a ticket on your account with the information you need that can be accessed here.

Also, given our customer options team is usually queue free during the week you could call our customer options team directly on: 0800 013 2632 and they are open on between the following hours:

Monday - Friday: 08:00 - 20:00
Saturday: 09:00 - 19:00
Sunday: 09:00 - 18:00

Current call queue: 00:00

Kind regards,

Ben

 Ben Devine
 Plusnet Help Team