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how does this referals thing work?

pint
Grafter
Posts: 385
Thanks: 6
Registered: 19-08-2007

how does this referals thing work?

I recomended plusnet to someone in the pub, they have now signed up to plusnet, and everything is working
how does the referals thing work?Huh
6 REPLIES
Moderator
Moderator
Posts: 26,969
Thanks: 1,761
Fixes: 135
Registered: 14-04-2007

Re: how does this referals thing work?

Did you give them your username to use when signing up?

Customer and Forum Moderator.

pint
Grafter
Posts: 385
Thanks: 6
Registered: 19-08-2007

Re: how does this referals thing work?

I dont think so, is that important?
Moderator
Moderator
Posts: 26,969
Thanks: 1,761
Fixes: 135
Registered: 14-04-2007

Re: how does this referals thing work?

At the time of signing up for their account they would have been asked for the username of the person who recommended Plusnet if any.
Plusnet use this information to assign this customer to you as a referral and reward you accordingly.
Have a read here. (login to the portal required)

Customer and Forum Moderator.

pint
Grafter
Posts: 385
Thanks: 6
Registered: 19-08-2007

Re: how does this referals thing work?

So once theyve signed up, does that mean thats that, the end?
Moderator
Moderator
Posts: 26,969
Thanks: 1,761
Fixes: 135
Registered: 14-04-2007

Re: how does this referals thing work?

Maybe one of the Comms team can answer that one as I haven't heard of a retrograde referral.

Customer and Forum Moderator.

Community Veteran
Posts: 4,729
Registered: 04-04-2007

Re: how does this referals thing work?

It has been suggested in the past that if you raise a ticket quoting the referee username and get them to do the same, then post the ticket numbers up here. As Strat says one the Comm's team will sort it out for you.