cancel
Showing results for 
Search instead for 
Did you mean: 

how does this referals thing work?

pint
Aspiring Pro
Posts: 620
Thanks: 62
Fixes: 1
Registered: ‎19-08-2007

how does this referals thing work?

I recomended plusnet to someone in the pub, they have now signed up to plusnet, and everything is working
how does the referals thing work?Huh
6 REPLIES 6
Strat
Community Veteran
Posts: 31,320
Thanks: 1,609
Fixes: 565
Registered: ‎14-04-2007

Re: how does this referals thing work?

Did you give them your username to use when signing up?
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
pint
Aspiring Pro
Posts: 620
Thanks: 62
Fixes: 1
Registered: ‎19-08-2007

Re: how does this referals thing work?

I dont think so, is that important?
Strat
Community Veteran
Posts: 31,320
Thanks: 1,609
Fixes: 565
Registered: ‎14-04-2007

Re: how does this referals thing work?

At the time of signing up for their account they would have been asked for the username of the person who recommended Plusnet if any.
Plusnet use this information to assign this customer to you as a referral and reward you accordingly.
Have a read here. (login to the portal required)
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
pint
Aspiring Pro
Posts: 620
Thanks: 62
Fixes: 1
Registered: ‎19-08-2007

Re: how does this referals thing work?

So once theyve signed up, does that mean thats that, the end?
Strat
Community Veteran
Posts: 31,320
Thanks: 1,609
Fixes: 565
Registered: ‎14-04-2007

Re: how does this referals thing work?

Maybe one of the Comms team can answer that one as I haven't heard of a retrograde referral.
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
chillypenguin
Grafter
Posts: 4,729
Registered: ‎04-04-2007

Re: how does this referals thing work?

It has been suggested in the past that if you raise a ticket quoting the referee username and get them to do the same, then post the ticket numbers up here. As Strat says one the Comm's team will sort it out for you.