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how do i get my initial payment back

Newbie
Posts: 3
Registered: ‎16-06-2020

how do i get my initial payment back

i was in the process of joining plusnet and before going live BT offered me a deal to stay so i cancelled my contract with plusnet

 

plusnet took money out of my account a month ago and its still not been refunded

 

i cant get any help on this - phones keep on ringing