Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
how can i check next bill
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: how can i check next bill
how can i check next bill
25-04-2012 4:15 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have just joined Plusnet from Madasafish.So far very happy.However i have already made a few changes with the phone and the usage allowance.So really not sure what is to be paid and when.Is there a way of looking on the website to find out exactly the dates and amounts.?
I have paid a year up front for rental and the initial broadband monthly cost. by credit card.However the direct debits were set up previously for normal line rental and normal value usage.
Not vital i find out but would be useful!
I have paid a year up front for rental and the initial broadband monthly cost. by credit card.However the direct debits were set up previously for normal line rental and normal value usage.
Not vital i find out but would be useful!
Message 1 of 7
(1,505 Views)
6 REPLIES 6
Re: how can i check next bill
25-04-2012 4:30 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The only bit that would change is phone charges unless you have gone over your usage limit and they can be found here https://portal.plus.net/plustalk/index.php?page=wlr_itemised_billing&view_bill_date=
Message 2 of 7
(709 Views)
Re: how can i check next bill
25-04-2012 4:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for that.It shows my bill to be the normal £12.99 for line rental but i have just paid a year up front.One advisor told me it would therefore start from next month but a lady in accounts said it applied immediately and i would not have to pay at all.Oh well,wait and see i suppose.At least when you ring up everyone is helpful(although that is 2 conflicting pieces of advice now!)
Message 3 of 7
(709 Views)
Re: how can i check next bill
26-04-2012 10:07 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi maggie53,
You paid the line rental saver the day after your monthly invoice was generated, so it will take effect from next month.
Jojo
You paid the line rental saver the day after your monthly invoice was generated, so it will take effect from next month.
Jojo
Message 4 of 7
(709 Views)
Re: how can i check next bill
26-04-2012 11:20 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thank you Jo Jo.I thought that would most likely be the case.So,i will pay the £12.99 plus the broadband charge,then after that just the broadband? unusual to pay line rental in arrears and not up front! I presume that is because obviously any chargeable phone calls would also be in arrears ?
Message 5 of 7
(709 Views)
Re: how can i check next bill
26-04-2012 4:05 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi there,
Yep
Likewise, yep - that's exactly why
Quote from: maggie53 So,i will pay the £12.99 plus the broadband charge,then after that just the broadband?
Yep
Quote from: maggie53 unusual to pay line rental in arrears and not up front! I presume that is because obviously any chargeable phone calls would also be in arrears ?
Likewise, yep - that's exactly why
Message 6 of 7
(709 Views)
Re: how can i check next bill
26-04-2012 4:36 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
That's what i like,a nice clear concise answer,with no waffle!!
Message 7 of 7
(709 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: how can i check next bill