house move not live. info needed
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house move not live. info needed
19-11-2012 10:54 AM
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right am back with my ugly mug to get some info for me mum
she has jus moved house but my misses got a txt asking me to follow up why nothing is live at new house yet
not sure when when the switch date was arranged for or anything else to the matter. so can u fill the dog in with whats happening so i can pass the info on plz.
all the best plus nutters
Re: house move not live. info needed
19-11-2012 11:59 AM
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Do you have a ticket number we can chase this one up on?
Re: house move not live. info needed
19-11-2012 12:08 PM
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Re: house move not live. info needed
19-11-2012 12:17 PM
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62181975
can u translate ticket in to dates that phone an the broadband are likely to be live in a form me mum understands
Re: house move not live. info needed
19-11-2012 4:02 PM
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Re: house move not live. info needed
20-11-2012 10:02 AM
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please can we have some info today. as min me mum needs a phone asap.
hope me mum is still not clueless tonight.
Re: house move not live. pick this up staff plz
20-11-2012 10:40 AM
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Your ticket has been updated and an order placed for the phone-line, this will complete with-in the next 24 hours.
Sorry for the wait.
If there's anything else please let me know.
Re: house move not live. pick this up staff plz
20-11-2012 10:46 AM
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Re: house move not live. info needed
20-11-2012 11:34 AM
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she has just moved to diffrent area with my 90 year old gran in a house an area both are new to. a phone at that age iin a new area. doctors etc.
please call her and at least explain in full why the delay happend
thanks.
i will leave it in your hands as this only 2nd time in 3 years i have got involved. which is why i left hher with pn when i moved out
edit. also the voicemail she said got satarday was garrbled an could not make it out
Re: house move not live. info needed
21-11-2012 12:48 PM
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Re: house move not live. info needed
21-11-2012 1:16 PM
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Re: house move not live. info needed
21-11-2012 1:23 PM
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If not let me know and I'll happily call again.
Re: house move not live. info needed
21-11-2012 7:34 PM
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had a happy mummy this morning as she woke to the cheerful sound of a dial tone. hopefully broadband will be on in few days.
love the fact u allways get through to some one in the end at pn. virgin media am still playing the 5 day wait forum reply rule vm staff have. i could do better using royalmail
Re: house move not live. info needed
21-11-2012 7:59 PM
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You are surely joking
Quote from: Asbo . i could do better using royalmail
Re: house move not live. info needed
21-11-2012 9:44 PM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
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- Re: house move not live. info needed