has talk talk bought plusnet
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has talk talk bought plusnet
11-07-2013 11:06 PM
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I got my bank statement today its says talk talk tele on it has talk bougth plusnet
Re: has talk talk bought plusnet
11-07-2013 11:07 PM
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: has talk talk bought plusnet
11-07-2013 11:19 PM
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Re: has talk talk bought plusnet
12-07-2013 12:09 AM
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Re: has talk talk bought plusnet
12-07-2013 12:35 AM
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Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: has talk talk bought plusnet
12-07-2013 12:49 AM
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Re: has talk talk bought plusnet
12-07-2013 1:04 AM
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Please don't even 'talk' about 'them'.
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: has talk talk bought plusnet
12-07-2013 8:51 AM
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Re: has talk talk bought plusnet
12-07-2013 9:53 AM
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PlusNet are owned by BT. See first paragraph on http://www.btplc.com/Thegroup/Ourcompany/Groupbusinesses/BTRetail/index.htm
Richard
Re: has talk talk bought plusnet
12-07-2013 10:04 AM
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Re: has talk talk bought plusnet
12-07-2013 10:08 AM
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Re: has talk talk bought plusnet
13-07-2013 10:09 AM
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Re: has talk talk bought plusnet
13-07-2013 6:21 PM
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borgred: They have separate offices and support teams (correct me if I'm wrong!). The support I've had has been great so far.
Re: has talk talk bought plusnet
13-07-2013 7:26 PM
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Quote Best Consumer Customer Service winner is: Plusnet
The judges chose Plusnet for their hassle-free service and for helping guide consumers through the m...
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: has talk talk bought plusnet
13-07-2013 7:33 PM
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Quote from: borgred if plusnet are owned by BT why is there customer service so bad,it was fantastic on BT for me
Think you have it mixed up there, my friend. BT have the most godawful customer service I have ever known. It took a 45 minute phone call for them to spell my name correctly, after that another 30 minute phone call telling them to take off random phone calls on my bill when there was never a phone plugged in. PlusNet however it was a 3 minute phone call and the issue was resolved a few minutes after the phone call ended.
But more on topic, it sounds like you need to speak to TalkTalk or your bank as it may be a fraudulent charge. I know I had a lot removed from my account by TalkTalk once when my card details were stolen.
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