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has talk talk bought plusnet

tonyburns
Newbie
Posts: 2
Registered: 11-07-2013

has talk talk bought plusnet

Hi Peeps
I got my bank statement today its says talk talk tele on it has talk bougth plusnet
15 REPLIES
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Re: has talk talk bought plusnet

Not that I know and it's a very scary thought, not the sort I want to go to bed on.

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JamesM
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Re: has talk talk bought plusnet

Who is your telephone with mate ?
tonyburns
Newbie
Posts: 2
Registered: 11-07-2013

Re: has talk talk bought plusnet

Plusnet phone and broadband
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Re: has talk talk bought plusnet

Oh, shit, where's the Valium!

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JamesM
Grafter
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Registered: 24-06-2009

Re: has talk talk bought plusnet

Plusnet service and talk talk TV  Cool
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Re: has talk talk bought plusnet


Please don't even 'talk' about 'them'.
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
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Community Gaffer
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Re: has talk talk bought plusnet

No, we've not been bought by TalkTalk.
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 Chris Parr
 Plusnet Staff
RichardB
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Re: has talk talk bought plusnet

Tony
PlusNet are owned by BT. See first paragraph on http://www.btplc.com/Thegroup/Ourcompany/Groupbusinesses/BTRetail/index.htm
Richard
pwatson
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Re: has talk talk bought plusnet

What's more to the point, for the OP, is why is Talk Talk featuring on his bank statement?  How've they got hold of his details?  Mistake or has someone else signed you up without you knowing...
Community Gaffer
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Re: has talk talk bought plusnet

I'd suggest he speaks to TalkTalk about it.
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 Chris Parr
 Plusnet Staff
borgred
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Registered: 30-01-2013

Re: has talk talk bought plusnet

if plusnet are owned by BT why is there customer service so bad,it was fantastic on BT for me
jslane
Grafter
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Re: has talk talk bought plusnet

I was starting to get worried there! Wouldn't want to end up on TT!
borgred: They have separate offices and support teams (correct me if I'm wrong!). The support I've had has been great so far.
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Re: has talk talk bought plusnet

Quote
Best Consumer Customer Service winner is: Plusnet
The judges chose Plusnet for their hassle-free service and for helping guide consumers through the m...

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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
tim11pop
Dabbler
Posts: 12
Registered: 16-06-2013

Re: has talk talk bought plusnet

Quote from: borgred
if plusnet are owned by BT why is there customer service so bad,it was fantastic on BT for me

Think you have it mixed up there, my friend. BT have the most godawful customer service I have ever known. It took a 45 minute phone call for them to spell my name correctly, after that another 30 minute phone call telling them to take off random phone calls on my bill when there was never a phone plugged in. PlusNet however it was a 3 minute phone call and the issue was resolved a few minutes after the phone call ended.
But more on topic, it sounds like you need to speak to TalkTalk or your bank as it may be a fraudulent charge. I know I had a lot removed from my account by TalkTalk once when my card details were stolen.