Im writing this as my husband had accident at work and smashed his elbow but the service is in his name....We are constantly not only getting restrictions every month but on a daily basis, all hours of night and day, we have calls looking for a plumbing company who had our number.Apparently this company has gone bust and owes loads money and the calls are getting very distressing, especially as im disabled and our son is autistic.Now my husband has had major surgery on his elbow, pins , and metal as it was totally smashed, i cant really take much more,,,,,,plusnet has been made aware of these calls but still getting them, Cant block numbers as its diff num constantly or withheld.Yes i could change num but with all different hospital app for my son and myself, plus schools, etc it will take forever to change, plus this is NOT our problem to fix, Plusnet has known for months, sent us link to put stop to it , to no availAlso when you save our number on i phones etc it saves as this company!Now constantly have a restricted service which upsets my son, When u try to ring customer services they wont talk to me, but my husband only just came home.i understand if bill is late, yes services should be restricted ,like no out going calls or something.but due to stress these distressing calls im receiving n my husband not well,,,customer service will not discuss account with me,,, plz tell me what am i sposed to do?A deposit was paid before our service was connected,,and not missed any payments before! i feel very badly and unfairly treated,,plus this service has made me feel unsafe in my home due to calls esp in the night
Moderator's note by Mike (Mav): Font edited to make the post more readable.
