free months come to end and but I`m now being charged too much !!!!

kkkhow · ‎10-10-2010

I have had my free 4 months and I am now meant to be paying £6.49 so how come I have a direct debit pending for £ 12.99 ???????

pierre_pierre · ‎30-07-2007

Welcome to the forum
thats the charge for a market three exchange, what are you on? http://www.samknows.com/broadband/exchange_search

Kelly · ‎04-04-2007

Hi,
Our system has you on a Market 2 exchange, so your ongoing price is £12.99, rather than £6.49.

Kelly Dorset
Ex-Broadband Service Manager

Re: free months come to end and but I`m now being charged too much !!!!