cancel
Showing results for 
Search instead for 
Did you mean: 

final bill

cbate
Dabbler
Posts: 19
Registered: 26-06-2013

final bill

hi
  I  got a bill  from you  invoice date  15/9/14
I noticed from my bank  you  still taken this invoice
put my service was cancel  when I moved to ee on the 22/9/14
are you going to send a paper bill and a refund  for  the amount you owe is  has my online account  with you was cancel when we moved

thanks
Conrad bate
3 REPLIES
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: 10-04-2014

Re: final bill

Hi Conrad,
As this information is very account specific, I have reopened your account for you, and sent you a message that can be seen on Ticket: 92425226.
Matty
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
cbate
Dabbler
Posts: 19
Registered: 26-06-2013

Re: final bill

matt
      thanks for the reply
I have replyed to the ticket 
has  when I said to one of your colleagues I could leave with no charge now you are saying you want money for it
you change  your terms not us

conrad
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: 10-04-2014

Re: final bill

Hi cbate,
I've messaged you an update. Don't worry, it's good news.
Matty
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet