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failed billing error

KHowe91
Newbie
Posts: 2
Registered: ‎03-02-2021

failed billing error

hi i just paid my bill but i keep getting failed billing error reset my router and clear cache and cookies still get failed billing error

4 REPLIES 4
Thrall
Seasoned Pro
Posts: 531
Thanks: 107
Fixes: 20
Registered: ‎28-09-2020

Re: failed billing error

How long ago did you pay the bill?

I believe it can take up to 4 hours to remove restrictions 

KHowe91
Newbie
Posts: 2
Registered: ‎03-02-2021

Re: failed billing error

around 6pm

Thrall
Seasoned Pro
Posts: 531
Thanks: 107
Fixes: 20
Registered: ‎28-09-2020

Re: failed billing error

Probably worth calling 0800 432 0200 tomorrow 

dvorak
Moderator
Moderator
Posts: 25,065
Thanks: 4,576
Fixes: 1,166
Registered: ‎11-01-2008

Re: failed billing error


Moderators Note


This topic has been moved from Chat to My Account / Billing 

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If it fixed it click 'This fixed my problem'