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failed billing error

KHowe91
Newbie
Posts: 2
Registered: ‎03-02-2021

failed billing error

‎03-02-2021 9:48 PM

hi i just paid my bill but i keep getting failed billing error reset my router and clear cache and cookies still get failed billing error

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Thrall
Seasoned Pro
Posts: 568
Thanks: 112
Fixes: 23
Registered: ‎28-09-2020

Re: failed billing error

‎03-02-2021 11:57 PM

How long ago did you pay the bill?

I believe it can take up to 4 hours to remove restrictions 

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KHowe91
Newbie
Posts: 2
Registered: ‎03-02-2021

Re: failed billing error

‎04-02-2021 12:00 AM

around 6pm

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Thrall
Seasoned Pro
Posts: 568
Thanks: 112
Fixes: 23
Registered: ‎28-09-2020

Re: failed billing error

‎04-02-2021 12:08 AM

Probably worth calling 0800 432 0200 tomorrow 

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dvorak
Moderator
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Thanks: 6,627
Fixes: 1,483
Registered: ‎11-01-2008

Re: failed billing error

‎04-02-2021 8:26 AM


Moderators Note


This topic has been moved from Chat to My Account / Billing 

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
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