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extend my activation date?

NorthEasterner
Aspiring Pro
Posts: 1,867
Thanks: 54
Fixes: 3
Registered: 25-09-2012

extend my activation date?

Hi
So my mum has placed an order for Plusnet and has been given a date for activation - 19th November.  However TalkTalk have yet to send out a notification for the price increases which will be sent in line with her next bill which is 30th November.  So I was wondering if you can postpone the activation until nearer the time?
I only ask for this so she can avoid the ETFs so she can exercise her right to leave penalty free.
Many thanks
NE
Ex Plusnet Fibre customer. BT Infinity Customer using a BT Smart Hub. If you wish to say thanks, please click the thumbs up Thumbs Up
1 REPLY
Community Gaffer
Community Gaffer
Posts: 17,665
Thanks: 658
Fixes: 162
Registered: 05-04-2007

Re: extend my activation date?

Your mother would be best giving us a call for this so we can see what we can do.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff