cancel
Showing results for 
Search instead for 
Did you mean: 

extend my activation date?

NorthEasterner
Aspiring Pro
Posts: 1,873
Thanks: 64
Fixes: 3
Registered: ‎25-09-2012

extend my activation date?

Hi
So my mum has placed an order for Plusnet and has been given a date for activation - 19th November.  However TalkTalk have yet to send out a notification for the price increases which will be sent in line with her next bill which is 30th November.  So I was wondering if you can postpone the activation until nearer the time?
I only ask for this so she can avoid the ETFs so she can exercise her right to leave penalty free.
Many thanks
NE
Ex Plusnet Fibre customer. Sky Ultrafast (G.Fast) Customer using a Sky Hub 4.2. If you wish to say thanks, please click the thumbs up Thumbs_Up
1 REPLY 1
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: extend my activation date?

Your mother would be best giving us a call for this so we can see what we can do.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.