cancel
Showing results for 
Search instead for 
Did you mean: 

ending my phone service ????

johnhall41
Newbie
Posts: 1
Registered: 27-11-2016

ending my phone service ????

Plus net have now told me that Im leaving them on 9th December? apparently going to another provider?

First Ive heard of it !

5 REPLIES
geek26
Aspiring Pro
Posts: 192
Thanks: 31
Fixes: 2
Registered: 20-08-2016

Re: ending my phone service ????

I would get in touch with Plusnet asap it appears the line may have been slammed.

contact details for Plusnet here

James

Moderator
Moderator
Posts: 18,342
Thanks: 1,679
Fixes: 189
Registered: 11-01-2008

Re: ending my phone service ????

or it could be being moved to the new network

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

geek26
Aspiring Pro
Posts: 192
Thanks: 31
Fixes: 2
Registered: 20-08-2016

Re: ending my phone service ????

Possibly but would the customer be told there leaving if they were been moved onto the new network?

James

Moderator
Moderator
Posts: 18,342
Thanks: 1,679
Fixes: 189
Registered: 11-01-2008

Re: ending my phone service ????

I think it shows up in tickets as a cease.. however not knowing how the OP was informed by PN it's hard to draw any conclusions Smiley

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

Community Gaffer
Community Gaffer
Posts: 17,644
Thanks: 636
Fixes: 162
Registered: 05-04-2007

Re: ending my phone service ????

Hi there,

 

Sorry for any concern, I can see that this was actually an order to move your line to a different provider but you've contacted us and we've cancelled that order off as you hadn't requested it.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff