end of contract and no warning
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: end of contract and no warning
end of contract and no warning
29-06-2018 10:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
hi there just seen my monthly payment had gone up by 7 quid as i am out of contract with no notice of the price increase / it would be nice for you to let me now as 7 quid is a lot of money on a shoe string / any rang up and got a good deal
Re: end of contract and no warning
30-06-2018 3:59 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Make a note of the end of contract time, so you don't get stung again
Re: end of contract and no warning
30-06-2018 9:13 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It's the same with a lot of things.
Getting a deal, billing problems, finding contract details, etc etc.
Plusnet expect their customers to do all the leg work.
Re: end of contract and no warning
30-06-2018 5:44 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @firebird1000, I'm sorry to hear the end of your contract came at somewhat a surprise as well as the price reverting back to standard pricing. I'd advise in order to bring the monthly bill back down to a minimum moving forwards to give our Customer Options Team a call so they can talk you through what deals are available. They are contactable directly on 0800 013 2632 and they are open between the following hours:
Monday - Friday: 08:00 - 20:00
Saturday: 09:00 - 19:00
Sunday: 09:00 - 18:00
Current call queue: 00:00
Re: end of contract and no warning
30-06-2018 5:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
like i said i have signed up again for 18 months as i have only rung up plusnet may be 2 our 4 times in 5 years of been with them so very happy with them /touch wood
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: end of contract and no warning