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direct debit not taken out?

jasonfreeman
Grafter
Posts: 366
Registered: 29-10-2013

direct debit not taken out?

Hello.
Its been a week since my direct debit was suppose to come out? Could someone tell me when it will be taken out or sort it for me? Thanks
2 REPLIES
jasonfreeman
Grafter
Posts: 366
Registered: 29-10-2013

Re: Wrong charge for broadband

Could someone help me please, my bill was suppose to come out on the 1st of each month, its now the 9th and its still pending. Can someone sort this out for me please. Thank you
Plusnet Staff
Plusnet Staff
Posts: 17,641
Thanks: 535
Fixes: 159
Registered: 05-04-2007

Re: direct debit not taken out?

At the moment there isn't much we can do Jason. The payment hasn't fully completed on our side, nor has it failed. There's really nothing to worry about.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff