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delaying tactics by plusnet

gordon39uk
Newbie
Posts: 9
Registered: 01-09-2010

delaying tactics by plusnet

It seems like Plusnet are using delaying tactics for whatever reason to stop answering questions!! I wish to change my account to business account option 3 ASAP and sent the request, as a question on 17/12 yet no answer but there quick enough to update regarding pending payment date which is when i want the account to change over. This is just becoming a joke. My reference number for question is : 38084140.

gordon
Ok now plusnet taking me for an idiot! I Within the time i had posted on the forum i have now received an email wich, to me, is double dutch! Im being told my account has changed to "PlusNet Teleworker Premier", what is this? I requested to be placed on business broadband option 3. Can someone have the decency to tell me via the forum what is going on.
thank you
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 13,399
Thanks: 243
Fixes: 68
Registered: 27-04-2007

Re: delaying tactics by plusnet

Hi,
I'm sorry for the delay, I'm looking at this now for you.
You should receive an e-mail to confirm when the account change has been scheduled.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team