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contract cancellation
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contract cancellation
10-05-2010 7:57 PM
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I joined last friday.
However I want to cancel now. What should I do now?
Do I just phone up and say I want to leave before the service is activated?
However I want to cancel now. What should I do now?
Do I just phone up and say I want to leave before the service is activated?
Message 1 of 9
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Re: contract cancellation
10-05-2010 8:04 PM
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You need to ring between 9 and 5 and speak to cancellations.
Any reason you want to cancel so early?
Any reason you want to cancel so early?
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Message 2 of 9
(652 Views)
Re: contract cancellation
10-05-2010 8:05 PM
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Because I am not prepared to pay over £100 for a new phone number in regards to my phoneline or landline.
In simple terms, I cannot afford that right now.
adie:quote
In simple terms, I cannot afford that right now.
adie:quote
Message 3 of 9
(652 Views)
Re: contract cancellation
10-05-2010 8:06 PM
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Surely I don't have to pay cancellation charges do I?
The service hasn't been activated.
The service hasn't been activated.
Message 4 of 9
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Re: contract cancellation
10-05-2010 8:13 PM
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I wouldn't know to be honest
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Message 5 of 9
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Re: contract cancellation
10-05-2010 9:15 PM
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think you will find that the price is in the region of £40 definitely not £100
Message 6 of 9
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Re: contract cancellation
11-05-2010 9:19 AM
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Hiya data476,
I'm not sure where that information came from, but a new installation of a phone line costs £49.99, not over £100.
We're attempting to restart your old line, only if that fails would the £49.99 become applicable.
I'm not sure where that information came from, but a new installation of a phone line costs £49.99, not over £100.
We're attempting to restart your old line, only if that fails would the £49.99 become applicable.
Message 7 of 9
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Re: contract cancellation
12-05-2010 10:11 AM
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I am very grateful for all advice I've recieved. I may ever come back to plusnet one day.
However, I have now cancelled my account because of my own personal circumstances. I not sure I can afford the costs right now for this form of broadband.
Thanks anyway.
However, I have now cancelled my account because of my own personal circumstances. I not sure I can afford the costs right now for this form of broadband.
Thanks anyway.
Message 8 of 9
(652 Views)
Re: contract cancellation
12-05-2010 11:30 AM
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Sorry to hear that, hope to welcome you back someday.
Message 9 of 9
(652 Views)
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