contacting plusnet
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contacting plusnet
22-03-2018 6:28 PM
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I have been billed by plusnet for services up to 21/4 but I am now with another provider and have been since 28/2/18. I tried to ring but there were huge queues on the phone and no way to contact them other than by phone. What can i do?
Re: contacting plusnet
22-03-2018 9:00 PM
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CHAT is an alternative, but not at this time of day.
Re: contacting plusnet
02-04-2018 12:36 PM
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Hi @romanlady7
Thanks for getting in touch.
Re: Contact, we've also happy to assist via social media or these forums.
Did you get this sorted in the end?
Best Wishes,
Dave
Re: contacting plusnet
03-04-2018 11:08 AM
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Welcome to the community forums @romanlady7
Sorry to hear your account wasn't closed following your line moving to your new provider.
I've just done this for you now. Apologies for any inconvenience or concern caused.
I wish you all the best with your new provider and hope you choose to return to Plusnet in the future.
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