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contacting plusnet

romanlady7
Newbie
Posts: 1
Registered: ‎22-03-2018

contacting plusnet

I have been billed by plusnet for services up to 21/4 but I am now with another provider and have been since 28/2/18. I tried to ring but there were huge queues on the phone and no way to contact them other than by phone. What can i do?

3 REPLIES 3
Gel
Aspiring Champion
Posts: 2,332
Thanks: 299
Fixes: 29
Registered: ‎02-08-2007

Re: contacting plusnet

RandallFlagg
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,915
Fixes: 75
Registered: ‎11-01-2018

Re: contacting plusnet

 

Hi @romanlady7

 

Thanks for getting in touch.

 

Re: Contact, we've also happy to assist via social media or these forums.

 

Did you get this sorted in the end?

 

Best Wishes,

 

Dave

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: contacting plusnet

Welcome to the community forums @romanlady7

Sorry to hear your account wasn't closed following your line moving to your new provider.

I've just done this for you now. Apologies for any inconvenience or concern caused.

I wish you all the best with your new provider and hope you choose to return to Plusnet in the future.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet