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con

bomberman1720
Newbie
Posts: 5
Registered: ‎23-05-2011

con

I have been with plusnet for a month now paid my first billl of 11.99 now here's the best bit I have now got a bill for are you ready 146.00. I have never ever had a bill that high. AOL/BT/TalkTalk they were all cheaper. Can you explain  why the hell my bill is this high
.HuhHuh
[Moderator's note by Jim (Oldjim)  multiple breaches of Forum Rules corrected ]
2 REPLIES
Community Veteran
Posts: 26,744
Thanks: 954
Fixes: 10
Registered: ‎10-04-2007

Re: con

We're not deaf! http://community.plus.net/forum/index.php/topic,218.0.html#post_caps
Also: http://community.plus.net/forum/index.php/topic,218.0.html#post_emoticons
What does the invoice say the extra charge is for?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Plusnet Help Team
Plusnet Help Team
Posts: 13,742
Thanks: 266
Fixes: 78
Registered: ‎27-04-2007

Re: con

I've carefully checked over your account and can see that there is a reason for the high bill.
I've forwarded ticket 43761680 to you with some information for you.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team