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cashback issue

Posts: 1
Registered: 18-10-2016

cashback issue

I still haven't received my cash back cheque...


my broadband went live nearly 3 weeks ago.

Plusnet Help Team
Plusnet Help Team
Posts: 4,306
Thanks: 937
Fixes: 184
Registered: 25-03-2015

Re: cashback issue

Welcome to the community forums @jrjr


Our records show you completed the redemption form for your cashback on 29/09/16, so you should receive the cheque within 30 days from that date.


If you've still not received the cheque after 29/10/16, please let us know and we'll get that chased up for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team