cashback claim not received open ticket since 18 Apr 18

[#1]

Cashback not completely received plesase see screenshot for details

open ticket since April 18 2018

http://prntscr.com/kqsxts

please help complete

[#2]

Hi @sid_d,

I have checked over your account and provided a full update for you here

If you have any further queries please feel free to give us a shout!

Thank you. 

[#3]

Can you confirm if you signed up via an affiliate, which affiliate if applicable, how much cashback you have received and how much you expected to receive?

Feel free to respond with this info via the ticket on your account if you prefer.

Thank you 

[#4]

I updated ticket in support as personal information in screen shots please can you review

Question #182322923

[#5]

Hi @sid_d

Thank you for letting us know.

I have responded to your ticket with something for your attention, can you please check the ticket on your account and let us know once you have responded.

https://www.plus.net/wizard/?p=view_question&id=182322923

Kind Regards

[#6]

i have updated the ticket with the requested information

[#7]

Hi, I've just replied back to the ticket again. 

[#8]

i have given complete explanation with more attachment in ticket

please Honor

[#9]

Thanks for the information @sid_d, I am chasing this up and will let you know once I have a response for you. 

[#10]

checking in on update?

[#11]

Hi @sid_d

Thanks for getting back in touch.

I have had a look into your account and have escalated this further to try and speed up a response for you.

I am sorry about the delay and we will confirm with you as soon as possible what cashback will be sent.

Thank you for your continued patience and apologies for the delays.