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cashback cheque not arrived (no email or specific receipt code for form ?)
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cashback cheque not arrived (no email or specific receipt code for form ?)
09-01-2016 10:43 AM
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HI,
I signed up for plusnet Nov 3rd with the customer id pauljm.
I completed and submitted the £50 cashback form within 2 months on 14/12; using link from email
https://www.plusnetcashback.com/CashbackClaimResponseDetails.aspx?ID=pmyvnWTtu/wW/AHows****==
I have not yet received the cheque is this usual ?
The system did not provide an email receipt which I had expected, although this
Was not discussed on the faq page. https://www.plus.net/home-broadband/faqs/cashback-and-vouchers/
I Just saw a generic confirmation screen.
I do have a screen capture of the form and the explorer history record, but that is all !
Regards, Paul
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Re: cashback cheque not arrived (no email or specific receipt code for form ?)
11-01-2016 2:07 PM
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Although I appreciate it's only a few days away, we can't actually chase this up until 14/01/16, one month after you completed the redemption form.
If you've not received anything by the 14th, please let us know and we'll get that chased up for you
If you've not received anything by the 14th, please let us know and we'll get that chased up for you
Message 2 of 6
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Re: cashback cheque not arrived (no email or specific receipt code for form ?)
20-01-2016 1:56 PM
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Harry,
Hi, as of 20th Jan I did not yet receive the cashback cheque in the post.
Please can you chase it
Regards, Paul
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Re: cashback cheque not arrived (no email or specific receipt code for form ?)
20-01-2016 3:57 PM
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Re: cashback cheque not arrived (no email or specific receipt code for form ?)
21-01-2016 12:13 PM
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Harry,
Thanks I received it this morning
Cheers, Paul
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Re: cashback cheque not arrived (no email or specific receipt code for form ?)
21-01-2016 12:42 PM
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- Re: cashback cheque not arrived (no email or spec...