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cash back

pamjf56
Newbie
Posts: 1
Registered: 20-03-2015

cash back

can you please sort my £50 cash back!!! im at the end of my tether... after phone call.. emails.. live chats,still nothing.
this is false advertising you was quick taking my payment from my account.. i have been with you a few years and was going to leave you,, but you gave me an offer which included a £50 cash back, i excepted this and i still haven't received the money.
you took advantage and got my custom under false advertising... you really need reporting very very angry customer......
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 13,491
Thanks: 248
Fixes: 68
Registered: 27-04-2007

Re: cash back

Sorry to hear this has taken a while to resolve.
I'm now picking this up and will make sure we give you a clear update as soon as we can.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team