cash back
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cash back
01-09-2016 7:11 PM
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This pops up when I try to fill out online form for cash back ?
Please check the following details match the ones on your new Plusnet account.
- Last name
Still not able to clam cash back as this pops up when I press enter
The name I entered was Dempsey.
Re: cash back
02-09-2016 9:15 AM
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Re: cash back
02-09-2016 9:39 AM
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Are you using an affiliate website for the cashback offer?
Re: cash back
02-09-2016 11:21 AM
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Hi @terence1 Welcome to the community forums.
Sorry to hear of the problems you've having trying to send of the cashback redemption form. Looking at your account I can see you contacted us and got a spelling with the name corrected, however the cashback runs off a different system that would update via the account, so it's likely the spelling is still incorrect over there.
Leave this with me and I'll request the redemption is completed from our side and ask that the name on the cheque is correct before it's sent.
I'll provide an update via the account shortly.
Re: cash back
02-09-2016 7:34 PM
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Re: cash back
05-09-2016 1:52 PM - edited 05-09-2016 1:52 PM
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The current cashback offer through our website is £50.
@Ol212 wrote:
Can you tell me is the 18 month deal the quidco selection?
Assuming your screenshot showing cashback on an 18month contract is from the quidco website, yes.
Please note: That quidco cashback offers are void if taken with other cashback offers.
Re: cash back
28-09-2016 12:58 AM
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"Leave this with me and I'll request the redemption is completed from our side and ask that the name on the cheque is correct before it's sent."
Still not heard back from you about check is there a problem.
Regards T1
Re: cash back
28-09-2016 11:39 AM
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I did respond to the ticket (Which should have also sent you an email notification).
You can view this on your account here: https://www.plus.net/wizard/?p=view_question&id=132830644
Re: cash back
29-09-2016 12:41 AM
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I did respond to the ticket (Which should have also sent you an email notification).
No you did not no email, and no check, argggggh
Re: cash back
29-09-2016 12:10 PM
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I can assure you I did respond to the ticket and in my previous response I also provided you a link to view the response on the member centre. Please can you view the response on the member centre and check the email address at the bottom of the response is correct ([Email notification sent to: **********@gmail.com])
I'll escalate this matter again and provide an update via the account as I did previously.
Re: cash back
07-10-2016 8:41 AM
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When will this cash back check arrive still no sign of it Can you give me a clear answer PLEASE : (
Re: cash back
10-10-2016 2:04 PM
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Re: cash back
11-10-2016 12:49 PM
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well what’s the response
Re: cash back
11-10-2016 1:55 PM
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As per one of my previous responses:
@HarryB wrote:
I did respond to the ticket (Which should have also sent you an email notification).
You can view this on your account here: https://www.plus.net/wizard/?p=view_question&id=132830644
Re: cash back
21-12-2016 5:23 PM
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I joined on 28/11/16 Cyber Monday with a £50 cashback offer valid till 29/11/16. I paid out the line rental in advance on the 28/11/16.
I have not received £50 cashback as of yet and an guessing it is in the post as we are all set up. Great broadband speeds better than SKYs horrid service.
Please can you let me know when I will receive the £50 cheque if it has not already been sent out.
Many thanks
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