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cant connect to plus.net but every other website is fine after missed direct debit

hotshot90
Hooked
Posts: 5
Thanks: 1
Registered: ‎23-10-2019

cant connect to plus.net but every other website is fine after missed direct debit

i had issues with funds in my account and ive been told the payment will just come out again 14 days later, however cant access plus.net and also streaming problems too.

4 REPLIES 4
hotshot90
Hooked
Posts: 5
Thanks: 1
Registered: ‎23-10-2019

Re: cant connect to plus.net but every other website is fine after missed direct debit

now i cant get on my email website can someone tell me how i can rectify this, if i was able too get onto the plusnet website i could pay the bill

hotshot90
Hooked
Posts: 5
Thanks: 1
Registered: ‎23-10-2019

Re: cant connect to plus.net but every other website is fine after missed direct debit

now this is pretty much the only site i can get onto everything else diverts too failed.billing.plus.net an doesnt even take me too a page too pay bill, can someone from staff help me

dvorak
Moderator
Moderator
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Registered: ‎11-01-2008

Re: cant connect to plus.net but every other website is fine after missed direct debit


Moderators Note


This topic has been moved from ADSL Broadband to My Account / Billing

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
abails0105
Plusnet Help Team
Plusnet Help Team
Posts: 802
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Fixes: 60
Registered: ‎02-05-2017

Re: cant connect to plus.net but every other website is fine after missed direct debit

Hi @hotshot90, thanks for getting in touch.

 

Apologies for the delay in responding. It looks like restrictions have since been lifted and you should be able to use the service as normal

 

Let us know if you need anything else

If this post resolved your issue please click the 'This fixed my problem' button
 Alice Baillie
 Plusnet Help Team