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cancellation

stefonwade
Grafter
Posts: 25
Registered: ‎17-08-2010

cancellation

Hi, I'm trying to cancel my line and broadband as I'm moving house soon. Is it possible to do here?
Thanks
2 REPLIES 2
pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: cancellation

short and sweet no, it has to be done in writing or on the phone numbers on my sig,  Mon-Fri only 9 -5 only
Pettitto
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 6,346
Fixes: 5
Registered: ‎26-11-2011

Re: cancellation

Hi stefonwade,
Alternatively, you could take your service with you to your new property? You can find more information regarding this here: http://www.plus.net/movinghome/?source=existingc . You may find this a little more useful than having to cancel your whole account Smiley