cancellation payment need taken.

[#1]

I cancelled my fibre and phone and got told on the phone and email I had 14 days to pay.
You tried taking payment after day 2. I have have no idea how many times you have tried but I have a fair amount of emails.
I have updated my card for you to take the payment. I was

[#2]

Hi Dave,
Can you give us a call please? We need to speak with you to confirm one or two details to be able to do that.
Thanks a lot for updating your details by the way.
Adam

[#3]

I can ring on Monday and get it sorted :).

[#4]

Let me know if you still have problems with this.

[#5]

Is there any other way to pay this?.
Everytime I ring and get into " are you thinking of leaving us"" the wait time is rather long.
I guess its because of the price increases I keep reading about.

[#6]

Nice music tho 

[#7]

All sorted 28 minutes waiting.
Thank you plusnet.

[#8]

No problem, just glad to see it has been resolved now for you.