Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
can't login to my account
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- can't login to my account
can't login to my account
02-01-2012 3:48 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I suspect there's something broken at Plusnet but I'll ask here anyway...
Just tried to log in to my account via the link from the main Plusnet site (https://portal.plus.net/index_portal.html?home=login). First it repeatedly and quite quickly each time told me my username and/or password was invalid.
Having obtained a password reminder and having it confirmed that my username and password are what I know they are, I now find that on clicking 'login' the page takes forever and once again says "Invalid username or password. Please try again.".
Any clues anyone?
stuck
EDITED - it's OK, I've found the explanation, it is a Plusnet problem http://community.plus.net/forum/index.php/topic,101259.0.html
Just tried to log in to my account via the link from the main Plusnet site (https://portal.plus.net/index_portal.html?home=login). First it repeatedly and quite quickly each time told me my username and/or password was invalid.
Having obtained a password reminder and having it confirmed that my username and password are what I know they are, I now find that on clicking 'login' the page takes forever and once again says "Invalid username or password. Please try again.".
Any clues anyone?
stuck
EDITED - it's OK, I've found the explanation, it is a Plusnet problem http://community.plus.net/forum/index.php/topic,101259.0.html
Message 1 of 3
(854 Views)
2 REPLIES 2
Not applicable
Re: can't login to my account
02-01-2012 3:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Exactly the same for me too
Message 2 of 3
(328 Views)
Re: can't login to my account
02-01-2012 3:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
see existing thread http://community.plus.net/forum/index.php/topic,101259.0.html
Message 3 of 3
(328 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- can't login to my account