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can't get to plusnet account page.

FIXED
Cazlizzy
Rising Star
Posts: 54
Thanks: 14
Fixes: 3
Registered: ‎15-08-2018

can't get to plusnet account page.

Trying to pay my broadband bill due yesterday and keep getting https://failed.billing.plus.net/apps/payment/failed 

Can someone lift the restictions please so I can pay the bill lol

Thanks

5 REPLIES 5
Cazlizzy
Rising Star
Posts: 54
Thanks: 14
Fixes: 3
Registered: ‎15-08-2018

Re: can't get to plusnet account page.

@EmilyD can you help again please Smiley

Cazlizzy
Rising Star
Posts: 54
Thanks: 14
Fixes: 3
Registered: ‎15-08-2018

Re: can't get to plusnet account page.

bump 

BD
Plusnet Help Team
Plusnet Help Team
Posts: 1,029
Thanks: 230
Fixes: 58
Registered: ‎24-04-2017

Re: can't get to plusnet account page.

Hi @Cazlizzy. thanks for getting in touch. I've requested the necessary team enable your account for your which should take effect in the next 4 hours. If there's anything further we can help you with then please don't hesitate getting back in touch.

 Ben Devine
 Plusnet Help Team - Sheffield
Cazlizzy
Rising Star
Posts: 54
Thanks: 14
Fixes: 3
Registered: ‎15-08-2018

Re: can't get to plusnet account page.

@BD  thank you for your help Smiley

Cazlizzy
Rising Star
Posts: 54
Thanks: 14
Fixes: 3
Registered: ‎15-08-2018

Re: can't get to plusnet account page.

Fix

@BD sorry to say the restrictions have still not been lifted. Sad