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can someone fix my account?

warbleeder
Grafter
Posts: 447
Thanks: 1
Registered: 04-03-2010

can someone fix my account?

so i try to add call direct and it wouldnt let me so i call Customer services
CSR i spoke to said he manually set it up and it would be working after 24 hours ........ over 30 hours later and its still not working ....
and i still cant add it to my account so can someone phone me on the mobile number ending in 449 so this can be set up?
and maybe explain to me why this isnt working yet?
1 REPLY
LukeS
Grafter
Posts: 203
Registered: 09-05-2014

Re: can someone fix my account?

Hi Warbleeder,
Call Divert should now be active. I think the issue is that we need to wait 48 hours and our suppliers don't count weekends. I apologise for any inconvenience you've suffered.