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can someone fix my account?
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can someone fix my account?
04-08-2014 4:48 PM
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so i try to add call direct and it wouldnt let me so i call Customer services
CSR i spoke to said he manually set it up and it would be working after 24 hours ........ over 30 hours later and its still not working ....
and i still cant add it to my account so can someone phone me on the mobile number ending in 449 so this can be set up?
and maybe explain to me why this isnt working yet?
CSR i spoke to said he manually set it up and it would be working after 24 hours ........ over 30 hours later and its still not working ....
and i still cant add it to my account so can someone phone me on the mobile number ending in 449 so this can be set up?
and maybe explain to me why this isnt working yet?
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Re: can someone fix my account?
06-08-2014 1:56 PM
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Hi Warbleeder,
Call Divert should now be active. I think the issue is that we need to wait 48 hours and our suppliers don't count weekends. I apologise for any inconvenience you've suffered.
Call Divert should now be active. I think the issue is that we need to wait 48 hours and our suppliers don't count weekends. I apologise for any inconvenience you've suffered.
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