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call summary not being updated for 5 days and more

SteveBee
Newbie
Posts: 1
Registered: ‎13-11-2013

call summary not being updated for 5 days and more

Hi, my call summary is not being updated for up to 5 days which causes confusion as to how many international minutes I have left and I do not wish to go over my limit as it costs too much.I keep a record of my calls, but the kids don't allways remember to write their times down.
How can I get it updated at least every 24 to 36 hours at least.? Thanks for any help given. Smiley
1 REPLY 1
chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: call summary not being updated for 5 days and more

When was the last call that you made that you're aware of?