23-03-2020 3:58 PM - edited 23-03-2020 3:59 PM
hi, I have tried to ring but there is a long queue. I would like to cancel BT Sport, and seem to remember I have to give one month's notice of cancellation which would bring us up to end April. Could this be done please, and can I just reduce my monthly payment myself? My plusnet account name is julieeln which is different to my log on name for this forum.
Fixed! Go to the fix.
Re: bt sport, cancellation, could staff member take a look?
Thanks for bearing with us, Plusnet customers can now pause their BT Sport payment for a month via this form https://comm.plus.net/k/Karmarama/bt_sport_subscription_discount?_ga=2.46676078.817452325.1585562050.... As soon as things change we’ll be in touch.