bt sport, cancellation, could staff member take a look?
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23-03-2020 3:58 PM - edited 23-03-2020 3:59 PM
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hi, I have tried to ring but there is a long queue. I would like to cancel BT Sport, and seem to remember I have to give one month's notice of cancellation which would bring us up to end April. Could this be done please, and can I just reduce my monthly payment myself? My plusnet account name is julieeln which is different to my log on name for this forum.
Many thanks.
Fixed! Go to the fix.
Re: bt sport, cancellation, could staff member take a look?
26-03-2020 2:08 PM
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hi, just to let me know if end april is ok.
Re: bt sport, cancellation, could staff member take a look?
02-04-2020 3:56 PM
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Thanks for bearing with us, Plusnet customers can now pause their BT Sport payment for a month via this form https://comm.plus.net/k/Karmarama/bt_sport_subscription_discount?_ga=2.46676078.817452325.1585562050.... As soon as things change we’ll be in touch.
07-04-2020 3:29 PM
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thanks matthew, I have filled in the form and apologise for taking so long to reply.
Hope all are well
kind regards
julie
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