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bt sport, cancellation, could staff member take a look?

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Newbie
Posts: 5
Fixes: 1
Registered: ‎17-05-2016

bt sport, cancellation, could staff member take a look?

hi, I have tried to ring but there is a long queue. I would like to cancel BT Sport, and seem to remember I have to give one month's notice of cancellation which would bring us up to end April.  Could this be done please, and can I just reduce my monthly payment myself? My plusnet account name is julieeln which is different to my log on name for this forum.

 

Many thanks.

 

 

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Newbie
Posts: 5
Fixes: 1
Registered: ‎17-05-2016

Re: bt sport, cancellation, could staff member take a look?

hi, just to let me know if end april is ok.

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Plusnet Help Team
Plusnet Help Team
Posts: 7,890
Thanks: 879
Fixes: 380
Registered: ‎01-01-2012

Re: bt sport, cancellation, could staff member take a look?

Thanks for bearing with us, Plusnet customers can now pause their BT Sport payment for a month via this form https://comm.plus.net/k/Karmarama/bt_sport_subscription_discount?_ga=2.46676078.817452325.1585562050.... As soon as things change we’ll be in touch.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
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Newbie
Posts: 5
Fixes: 1
Registered: ‎17-05-2016

Re: bt sport, cancellation, could staff member take a look?

Fix

thanks matthew, I have filled in the form and apologise for taking so long to reply.

 

Hope all are well

kind regards

julie