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broadband contract

stevie66
Newbie
Posts: 8
Registered: 09-03-2013

broadband contract

my contract should be up in September 18 month unlimited fibre now it should be up to me if I stay or go other words if I stay then its just roll on monthly contracts nothing signed IE leave when I want if I do decide to stay then I renew the contract and sort a deal out what would make it worth while staying  IT should not AUTOMATICALY renew me for 18 months because that is a scam IE WRONG  please get back to me ASAP            yours  Angry      s titmass                 
6 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: broadband contract

It doesn't so why should you thing it does
stevie66
Newbie
Posts: 8
Registered: 09-03-2013

Re: broadband contract

Dosnt what renew contract automaticaly because i got told it did or do you mean i havent the right to say anything
Moderator
Moderator
Posts: 18,337
Thanks: 1,674
Fixes: 188
Registered: 11-01-2008

Re: broadband contract

your contract doesn't renew automatically

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: broadband contract

You have every right to post but I was really interested in where you were told that as automatically renewing a 12 or 18 month contract is not only something Plusnet don't do but it is also against OFCOM Rules
stevie66
Newbie
Posts: 8
Registered: 09-03-2013

Re: broadband contract

Thankyou i will renew it but i will decide when ie get a good deal to make me stay monies tight at moment Smiley
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: broadband contract

snap - I will be doing the same  Lips are sealed