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broadband billing

olusola
Newbie
Posts: 1
Registered: ‎04-03-2023

broadband billing

I have no idea how my broadband jump from £27 to £40 from this month please

2 REPLIES 2
jab1
Legend
Posts: 19,269
Thanks: 6,341
Fixes: 290
Registered: ‎24-02-2012

Re: broadband billing

@olusola Have you reached the end of your contract? Sounds like you have, so any discounts negotiated when you agreed it will have lapsed.

John
willcutforth
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,718
Thanks: 80
Fixes: 113
Registered: ‎27-11-2020

Re: broadband billing

Hey there @olusola,

 

Welcome to the forum

 

I have created a ticket on https://www.plus.net/wizard/?p=view_question&id=232164823 to discuss this for you. Let me know if you have any questions.

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team