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billing

Newbie
Posts: 1
Registered: ‎15-04-2020

billing

why as m y bill gone up so much and where does the £39 come from, unfortunately I have been in Hospital since January 8th with very little contact with the outside. I would prefer to be on the same deal as last year. i'm a pensioner and can not afford £75.

1 REPLY 1
Plusnet Help Team
Plusnet Help Team
Posts: 2,188
Thanks: 48
Fixes: 18
Registered: ‎24-07-2014

Re: billing

Has your contract recently expired? Prices would revert to standard pricing at these times. If you believe this to be the case, please call our customer option team who can look at a new deal for you. They are on 0800 432 0200.

If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team