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billing query

ericthehal
Newbie
Posts: 3
Registered: ‎19-05-2020

billing query

I have just looked at my bill and it appears to have £195 credit but I am still paying £21 on the 11 July . Haven't a clue how to read this billing the £21 is in red . What is the £21 for and how many months does it cover . I'm lost

3 REPLIES 3
Strat
Moderator
Moderator
Posts: 31,007
Thanks: 3,676
Fixes: 555
Registered: ‎14-04-2007

Re: billing query

Moderators Note
This topic has been moved from General Chat to Accounts / Billing.

Customer and Forum Moderator. Windows 10 Firefox 96.0.2 (64-bit)


ericthehal
Newbie
Posts: 3
Registered: ‎19-05-2020

Re: billing query

Still no reply from plusnet staff , do they monitor the community
tinytaco
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 457
Fixes: 29
Registered: ‎30-03-2020

Re: billing query

Hi there Smiley I have looked into this for you and replied on your account here.

 Noor
 Plusnet Help Team