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billing error

Chrisvesey
Rising Star
Posts: 151
Thanks: 35
Fixes: 1
Registered: ‎11-11-2018

billing error

Hi,

Just noticed that although the discount agreement runs from February for 18 months after June of this year they have stopped giving me the £10 discount, could somebody look into this for me,

Regards,

Chris Vesey 

1 REPLY 1
Mads
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,873
Fixes: 79
Registered: ‎06-08-2018

Re: billing error

Hello @Chrisvesey

I'm sorry you were having trouble with your agreement discounts and I apologise for the frustration caused. I can see you got in touch with us today and the issue has been resolved. 

 

Let us know if you need further assistance. 

Thanks.