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billing error

Rising Star
Posts: 131
Thanks: 32
Fixes: 1
Registered: ‎11-11-2018

billing error

Hi,

Just noticed that although the discount agreement runs from February for 18 months after June of this year they have stopped giving me the £10 discount, could somebody look into this for me,

Regards,

Chris Vesey 

1 REPLY 1
Plusnet Help Team
Plusnet Help Team
Posts: 1,838
Thanks: 197
Fixes: 78
Registered: ‎06-08-2018

Re: billing error

Hello @Chrisvesey

I'm sorry you were having trouble with your agreement discounts and I apologise for the frustration caused. I can see you got in touch with us today and the issue has been resolved. 

 

Let us know if you need further assistance. 

Thanks. 

If this post resolved your issue please click the 'This fixed my problem' button
 Maddy S
 Plusnet Help Team