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billing amount ?

cozza50
Newbie
Posts: 8
Registered: 31-07-2012

billing amount ?

why  does my bill on the plusnet  page  say  £16.49 then the Direct debt is  £29.63 ? is the vat not added when you look on the plust net page ?
6 REPLIES
dccrepairs
Grafter
Posts: 30
Registered: 10-12-2009

Re: billing amount ?

is the bill on the plusnet page taking into account your line rental charges for your phone line or just broadband it may explain the discrepancy?
cozza50
Newbie
Posts: 8
Registered: 31-07-2012

Re: billing amount ?

  this is the   
Payment summary
View bill: 
Billing period: 21/09/2012 to 20/10/2012 Product: Talk Anytime
Calls: £0.00
Call Features: £0.00
Line Rental: £12.99
Call Plan: £3.50
TOTAL: £16.49
Call summary
Call Type Total Calls Duration (hh:mm:ss) Total Cost Options
UK Landline 3 00:54:00 £0.00 View details
UK Mobile 0 00:00:00 £0.00 View details
International 0 00:00:00 £0.00 View details
Other 0 00:00:00 £0.00 View details
TOTAL: 3 00:54:00 £0.00 View details
cozza50
Newbie
Posts: 8
Registered: 31-07-2012

Re: billing amount ?

i have 1 call feature  which is  99p 
so what would the vat be  if it is not included on me bill ?
dccrepairs
Grafter
Posts: 30
Registered: 10-12-2009

Re: billing amount ?

Ok it mentions your line rental charges but not your broadband charges, where are you going for those details mine are normally located at https://portal.plus.net/my.html?action=view_transactions&s=0
cozza50
Newbie
Posts: 8
Registered: 31-07-2012

Re: billing amount ?

lol cheers  its sorted now im just being blonde  ty  any way
Cheesy
dccrepairs
Grafter
Posts: 30
Registered: 10-12-2009

Re: billing amount ?

no problem glad to help